With a BT ID, just log into My BT and you’ve got your whole package at your fingertips - from bills and apps to your broadband and TV settings.
And a BT ID gives you access to nice extras too, including:
- Over 5 million BT Wi-Fi hotspots in the UK (free to BT Broadband and BT Mobile customers).
If you need to set up a BT ID to manage someone else’s account, we’d be happy to help.
To access our online services, including My BT, you need to be the account holder or an account manager. Depending on your role, you can see your bills, check your usage and manage your products and BT Extras.
| Your role | Legal owner | Use services (e.g. Sport/TV, Email) | View bills | Manage settings online | Manage phone settings | Close the account |
| Account holder | ||||||
| Account manager |
| Your role | Account owner | Account manager |
| Legal owner | ||
| Use services (e.g. Sport/TV, Email) | ||
| View bills | ||
| Manage settings online | ||
| Manage phone settings | ||
| Close the account |